Some mobile and portal users not able to see crew details
Incident Report for Eventric
Resolved
This incident has been resolved.
Posted Jan 08, 2020 - 19:34 CST
Monitoring
We have applied a fix that was causing some mobile users to receive errors when trying to view crew on portal and mobile and are monitoring for additional errors.
Posted Jan 08, 2020 - 18:27 CST
Identified
We have identified the cause that some users in tours which are using personnel visibility are unable to load crew details and are working on a fix.
Posted Jan 08, 2020 - 15:19 CST
This incident affected: Master Tour.